Wednesday, December 26, 2007

[asterisk-users] Getting MOH after Attended Transfer

Hi,

 

my Problem ist he following situation,

 

Caller A calls to my company. HE gets into my call queue and is then answered by caller B.

Caller B answers and makes an attended transfer to caller C.

Caller B hangs up bevor caller B has anwert the call.

Caller A can hear MOH till caller B hangs up and gives the call to caller C. Then Caller A could only hear the free ringing sign.

 

 

Is it possible implementing it in such a way, that caller A hears MOH till C answers the phone? I´m aware that this issnt an typical situation but the company wants it…

 

Setting the „m“ flaf to the phones extensions issnt a real fix because if there are internal Calls noone wanna hear MOH till the opposite answers…

 

Could someone help me with this situation?

 

Thanks

 

Armin

 

 

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