Re: [asterisk-users] 20min waiting time

OCOSA ListAcct wrote:
> I apologize if this question has already been answered / asked. I was
> searching on Google and nothing I do will work. All that happens is that
> the phones ring for 00:01:15 then voicemail kicks in.
>
> My goal here is to let the phones ring and ring until someone is not
> busy. I think 20000 secs is long enough.
>
> Here is how the dial plan is setup
>
> exten=>5,1,StartMusicOnHold
> exten=>5,2,Dial(SIP/support&SIP/support2,20000,tr)
> exten=>5,3,VoiceMail(455@mailbox)
> exten=>5,4,PlayBack(vm-goodbye)
> exten=>5,5,HangUp()
> exten=>1222,1,VoiceMailMain(455@mailbox)
>
> Any help is appreciated....
>
> Otis
>
>

Easiest way to solve your problem is to implement a support queue.

Thanks,
Steve

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